My accountant is not pro-actively advising me in a practical sense
“My accountant is not pro-actively advising me in a practical sense” – was a comment made by a business owner who contacted us about changing their accounting and bookkeeping services.
It is not unfamiliar but, strangely, sticking for too long with a poor service provider is something that many companies manage to do and the result can be missed opportunities, wasted time, frustration and a loss of profit.
We have a number of blogs on this subject (“Is your finance team fit for purpose”, “Improve your business by sacking your accountant“) and we make the point that a having bad accountant is like a KGB sleeper – you may not know you have one until it is too late!
Yet it takes a lot to get a business owner to the point where they feel the need to change and part of the resistance is that often the MD will not know how to go about it – you can hardly ask your accountant!
Nevertheless, it is good practice to review all key suppliers in your business every now and again. Look at price, level of service, ease of use and the extent to which your business benefits from using each supplier.
Are they all doing the job in the way you intended when you started out together?
If some of the suppliers could do better or, being more positive, if you think there could be more value added by working more closely with some of them, then make changes.
Don’t change for the sake of it, but it is a competitive world out there and there is no reason at all not to work with suppliers who really add value and you like working with.
And if you need a pro-active accountant………
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